The purchase/payment of any travel services offered by Preferred Travel, Inc. ("PTI"), constitutes a contractual
arrangement between the Traveler or agent ("you") and (PTI), and represents your acceptance of the PTI Terms &
Conditions.
Terms & Conditions are accurate at time of printing and are subject to change prior to booking.
LAND DEPOSIT & PAYMENT $500 non-refundable deposit is required to place the reservation. Final payment is due 60 days prior
departure and is non-refundable. If final payment is made with cash or check a 3% discount will be applied to
the final payment amount.
INVOICING You are responsible for verifying everything on your invoice is accurate and complete, including dates of travel,
options selected, and that each name matches the relevant passport. PTI cannot accept responsibility if we are
not notified of inaccuracies within 5 days of sending out the invoice for land services, and within 24 hours for
issued airline tickets. Changes are subject to the fees and penalties noted below. In the case of billing errors, PTI
reserves the right to re-invoice you with correct pricing.
BOOKING CANCELLATIONS & FEES Travel Protection is always strongly recommended and mandatory where noted. Payments are always non-
refundable once purchased.
AIRFARE CANCELLATIONS Airfare cancellation will follow the Airline cancellation rules.
Cancellation fees may also apply to any additional services, including extra night accommodations,
independently supplied services, and optional excursions reserved prior to, during, and after the tour.
AIR ARRANGEMENTS Airfare may be purchased through PTI for travel originating from the United States. All carriers are independent
operators and are not owned, managed, or operated by PTI. Your airline ticket is a contract between you and the
air carrier only, even if you purchase through PTI. By purchasing your air services through PTI, you waive all
liability for PTI for such air services.
PTI is not responsible if an airline cancels, reschedules, or delays a flight for any reason. If you purchased air
through PTI, we will attempt to assist in making new arrangements, providing you have not already checked in
with your airline for your first flight segment. After check-in, you must work with the airline directly to reach your
destination or to make any alternate arrangements, including amendments to return services. Airline fees often
apply for modifications to air schedules not related to airline-imposed flight cancellations, reschedules, or delays.
These fees will be payable to the airline directly at time of request.
If you miss your departure flight or connection, it is your responsibility to work with the airline on which you are
ticketed to reach your destination. No refunds will be provided by PTI for portions of trips missed due to canceled,
rescheduled, or delayed flights after airport check-in, nor is PTI responsible for any additional expenses you may
incur prior to joining your trip if you miss your departure flight or connection.
For air purchased through PTI, if any air schedule requires an overnight stay in a gateway city, PTI can assist
you with hotel reservations; however, the cost of the overnight stay (including but not limited to hotel and meals)
is your expense. Air routings are subject to availability. Routings are not guaranteed and are subject to change at
any time.
If you make your own flight arrangements, PTI will not be responsible for any loss resulting from cancellation
or changes in international gateways, itineraries, or travel dates.
TRAVELERS WHO NEED SPECIAL ASSISTANCE ON TOUR AND/OR CRUISES You must report to PTI any disability requiring special attention while on tour or on cruise at the time the
reservation is made. PTI will make reasonable attempts to accommodate the special needs of disabled travelers
but is not responsible in the event it is unable to do so nor responsible for any denial of services by air carriers,
hotels, restaurants, or other independent suppliers.
PRICE POLICY All vacation prices are based on rates (reflecting foreign exchange rates) known at the time of booking and
expected to be in effect at the time of departure, and do not include airfare, except where noted on specific
itineraries. Vacation prices are per person, based on double occupancy (two people sharing a room). Single room
supplements and triple reductions are listed where applicable. Not all accommodation types are available on all
vacations.
Currency fluctuation: prices are calculated at the rate of exchange of the day we provide with the quote. At
time of final payment (60 days prior departure) any fluctuation of the rate of exchange exceeding +/-3% will
require adjustments on price.
VISAS & PASSPORTS It is your responsibility to verify all visa and passport requirements necessary for your vacation. You are
responsible for obtaining independently and paying for all visas and entry documents, for meeting all health and
other requirements, and for any documents required by the laws, regulations, orders, and/or requirements of the
countries you will visit. PTI cannot accept liability for any passenger refused entry onto any transport or into any
country due to failure of the passenger to carry correct documentation or adhere to specific entry and exit
requirements. All visa information listed on the website, in documents, or in the brochure is for U.S. citizens only.
Non-U.S. citizens must consult with appropriate consulates to determine if any visas or other documents are
needed.
You must have a passport to travel internationally. Most countries require that the passport be valid for at
least six (6) months beyond the conclusion of your trip. It is recommended you have a minimum of three blank
pages in your passport when traveling. Multiple-entry visas are required for some vacations. The process of
obtaining a visa and/or passport can take up to three months or more.
HOTELS, ACCOMMODATIONS & TRANSPORTATION Single supplements ensure your own room, not necessarily a twin or double-bedded room. Single rooms in
hotels are generally smaller in size and may be less conveniently located.
BAGGAGE ALLOWANCE Porterage at hotels for one suitcase per person is included in the vacation price if specifically indicated on the
inclusion of the travel package. Airport/train station porterage is not included, unless otherwise specified in your
travel documents. Be prepared to carry your own suitcase on and off airplanes and trains and through airports
and train stations.
Size and weight limitations for carry-on and checked baggage vary from airline to airline and even according to
destination. After booking an air-inclusive booking, up-to-date information on carrier-specific standard checked
baggage allowance (including size and weight limitations), the standard allowance (and fee, if applicable) for
carry-on baggage, and the standard fee for the first and second checked bag, along with the information about
additional discounts that may apply depending on flyer-specific factors (e.g., frequent flyer status, military, credit
card used for purchase or early purchase over the Internet, etc.), can be found on the carrier's website or by
accessing iflybags.com. PTI is not responsible for additional fees imposed by air carriers for baggage, and these
fees are not included in the air-inclusive vacation price. You will be required to pay these fees directly to the
airline at check-in.
No responsibility is accepted by PTI for loss of or damage to baggage or any of the traveler's belongings
throughout the duration of the vacation. Baggage insurance is recommended.
GRATUITIES Gratuities are included for services during the land stay of your vacation only if indicated on your travel
documents. This includes wait staff at included meals, hospitality staff at hotels for nights purchased through PTI,
and porterage at hotels. Gratuities for your Local Hosts, Local Guides, driver, and ship's crew are not included in
the vacation price (unless otherwise noted in pricing details) and are discretionary.
REFUNDS Any request for refunds is subject to these Terms & Conditions; no refund will be made for unused services or
for voluntary modifications made by the traveler.
SERVICE INQUIRIES DURING or AFTER THE VACATION Any issue related to service or components of the itinerary must be addressed locally to the local provider of service (hotel, transfer, sightseeing, etc.) to allow for immediate resolution. Not addressing these issues locally
makes it extremely difficult and sometimes impossible to properly investigate a complaint if PTI is not advised of
such complaint in writing within 5 business days of the return date, any compensation you may have been able to
claim could be reduced or even forfeited if you do not follow the complaints procedure set out in this clause.
After returning from your vacation, if you wish to inquire about any services provided, ensure that all
correspondence relating to those services is received by PTI, (see address under "Responsibility"). Any complaint
or claim involving the vacation services offered by PTI, involving the negligence of any suppliers, sub-contractors,
or agents in relation to any service provided to the vacation participant must be notified to PTI while on vacation
or within 5 business days of the vacation completion, except where such time limitations are prohibited by law.
SAFETY Be aware that during your participation on vacations booked by PTI, certain risks and dangers may arise
beyond our control, including but not limited to: the hazards of traveling in undeveloped areas; travel by boat,
train, automobile, aircraft, or other means of transportation; forces of nature; political unrest; acts of lawlessness
or terrorism; and accident or illness in remote regions without means of rapid evacuation or medical facilities. PTI
will not have liability regarding provision of medical care or the adequacy of any care that may be rendered. While
PTI will use its best efforts to ensure that adequate measures are taken, by agreeing to participate in a vacation
and/or optional excursions you agree that you will hold PTI harmless regarding any provision of medical care or
the adequacy of any care rendered. PTI is not responsible for such risks and dangers that may arise beyond our
control. Payment of your deposit indicates you accept these risks and dangers and agree to hold PTI harmless for
such.
OPTIONAL EXCURSIONS Optional excursions ("the Services") available for booking are provided by local operators or other third
parties that are entirely independent of PTI and do not form any part of the product or services offered by PTI or
of these Terms & Conditions, even where PTI suggests particular operators/other third parties and/or assists you
in booking such optional shore excursions. Your contract for such Services will be with the organizer or operator
of that Service, and will be subject to its Terms & Conditions, which may contain exclusions or limitations of
liability. PTI has no liability for any such optional excursion or for any act(s) or omission(s) of the organizer or
operator or for any of its employees or agents or any other person(s) connected with the optional excursion.
Any advice or assistance on or with any Service provided by any local representative does not mean or imply
that the Service is sold, supervised, or controlled by PTI, or that any such advice or assistance is given on behalf of
PTI.
RESPONSIBLITY Preferred Travel, Inc. (PTI) address 3104 East Camelback Road #1014, Phoenix, AZ 85016 is an independent
company ("the Company") using recognized travel providers licensed to arrange and contract for travel services
including transportation, sightseeing, cruises, and accommodations.
Air carriers, accommodations, and other suppliers (including but not limited to trains, cruises, ferries,
motorcoaches, hotels, and restaurants) providing services are independent contractors and are not agents,
employees, servants, or joint venturers of the Company or its affiliates. All certificates and other travel documents
for services issued by the Company are subject to the Terms & Conditions specified by the supplier, which are
available upon request, and to the laws of the countries in which the services are supplied.
